De-escalating Potentially Violent Situations for Health Care Workers

Joddie Walker
Phone: 289-383-0355
Email: joddie@ctrinstitute.com

Nathan Gerbrandt
Phone: 204-452-0179
Email: nathan@ctrinstitute.com

View video clips, manuals, notes for delivery and PowerPoints.

Current manual version #: V1.1

Feb 2026 - Materials completed and added to trainer site

May 2026 - updates to PPT and NFD

July 2026 - small updates to last slides in PPT and eval page(s) in manual

July 2026 - added 3 video slides to PPT

Aug 2026 - Added Trainer Video